Patient-Focused Retention
Apart from reaching recruitment goals, patient retention is one of the most pressing challenges for studies. These two issues cause delays and increased costs in over 80% of clinical trials. Splash Clinical’s patient retention program is an extension of our patient recruitment services, helping sponsors keep trials on time and avoiding additional costs.
Splash’s innovative yet simple patient retention services are designed to to deliver the right messages at the right time without overwhelming patients with additional touch points – keeping patients engaged and informed from enrollment to completion of the study.
A seamless integration into existing frameworks that do not require additional technology integration. Our patient retention solution is ready to go from day one without additional training for patients or sites
Branding and awareness are included in all communications. We incorporate study branding and educational aspects to foster a deeper connection with the study.
Support for decentralized clinical trials. As the industry moves towards reducing site visits, Splash’s touchpoints and survey capabilities offer valuable insights into the patient experience, bridging the gap between sponsors and participants.
Real-time adjustments to communication strategies based on patient and site feedback, ensuring a consistently relevant and engaging experience. We make adjustments based on patient experience surveys that collect feedback to help sponsors better understand how to improve the study processes that are most important to patients at each stage.